Privacy Protocol
We believe clarity is the foundation of trust. This policy outlines exactly how uxpira collects, uses, and protects your personal data—no legal jargon, just transparent operations for our studio in Bogotá.
Information We Collect
When you engage with uxpira—whether you're reaching out for a project consultation or browsing our portfolio—we gather specific information to facilitate that connection. This is strictly limited to operational necessity.
Direct Correspondence: When you email us at [email protected] or use our contact forms, we retain the details you provide: your name, email address, and the contents of your message. We also log basic device information (browser type, IP address) for security analysis and site optimization. This data allows us to respond to your inquiry with context and ensures our digital infrastructure remains resilient against automated threats.
Client Engagements: For active projects, we may request additional context relevant to your brief—such as business objectives or user research insights. This information is treated with strict confidentiality and is used solely to inform our design strategy.
Storage Location
All data is hosted on secure servers compliant with standard industry protocols. Our physical studio is located at Calle 62a sur #66a-50, Bogotá, Colombia.
How We Use & Protect Data
Communication & Proposals
We use your contact details to reply to questions, send project proposals, and share relevant updates. If you opt-in to our newsletter, you'll receive studio insights no more than twice a month.
Security & Analytics
Aggregated, anonymized data helps us understand visitor behavior (e.g., which portfolio projects get the most views). This guides our content strategy without compromising individual privacy.
Encryption & Access
We enforce strict access controls. Only authorized personnel involved in your project or inquiry can access identifiable data. All transfers use TLS encryption.
Security Layers
Important: We never sell your data. We do not share personal information with marketing agencies or data brokers.
Third-Party Sharing
We share data only when strictly necessary to operate our services.
- • Infrastructure: Hosting providers (e.g., AWS, Vercel) process data to serve our site. They do not use it for their own purposes.
- • Communication: Email services facilitate our correspondence. These are GDPR-compliant processors.
Data Controller
For any privacy-specific requests, the data controller is uxpira, registered at our Bogotá studio.
Calle 62a sur #66a-50
Bogotá, Colombia
+57 318 190 3088
Your Rights & Control
Right to Access
Request a copy of all personal data we hold about you. We'll provide it within 30 days.
Right to Rectification
If your details change, we'll update them immediately upon your request.
Right to Deletion
You can ask us to delete your data at any time, provided we don't need it for legal compliance.
Right to Object
You can opt-out of non-essential communications (like newsletters) instantly via the link in every email.
To Exercise These Rights
Simply email [email protected] with your request. We verify identity before processing sensitive requests to ensure security.
Policy Changes & Cookies
We may update this policy to reflect changes in our services or legal requirements. We will notify registered users via email of significant changes. Continued use of our site constitutes acceptance of the updated policy.
Cookies: We use essential cookies for site functionality (e.g., security, form persistence). We do not use tracking cookies or analytics that invade your privacy. For full details, please refer to our Cookie Policy.
"Transparency isn't a legal requirement—it's a design principle. We build trust by showing our work, both in pixels and in policy."
— UXPIRA STUDIO
Have a specific privacy question?
Contact Our Studio